Services

Service 1

Our service centers maintain more stock of all critical spare parts to meet any spares requirements. Service Engineers at service centers are skilled and trained to handle any customer complaints effectively within the stipulated time frame. Customer care is a crucial element of business success and with focus on customer care we do several activities to deliver customer satisfaction.

TERMS AND CONDITION

  • For any manufacturing defect found within the warranty period, the company will rectify the pump at free of cost

  • Warranty does not hold goods for electrical, since supply condition may vary from place to place

  • This is not an onsite warranty & does not hold if the serial number is deleted, defaced or altered

  • The liability of the company under this warranty shall not extend any incidental or consequential damages, losses or expenses arising out of or in the course of installation and use

TERMS AND CONDITION

  • Warranty shall not apply to any damages or wear to pump set resulting abnormal operating condition, accident, misuse, any alterations, dry running, uses of non-standard accessories / equipments, wrong pump selection
  • The warranty is void if the pump is attended by unauthorized personnel. Any dispute is subject to Coimbatore Jurisdiction only

F.A.Q.

IF MOTOR CAUSES ANY PROBLEM WERE ITS SOLUTION IS GIVEN BELOW

No power supplyCheck power supply.
Very low voltageCheck the input supply wire capacity (size) whether it is adequate for the given load and also check for any loose Connections. Consult Power supplier for low voltage supply.
Fuse blown upCheck for voltage at motor terminal replace fuse. If new fuse also blows out, recheck all electrical wiring
Capacitor failureReplace capacitor
Motor protector is open due to over heatingCheck free rotation of the rotor by rotating the shaft.
Check supply voltage.
Check pump input current.
Impeller stuckCheck and correct it. Cover the foot valve or stainer with a close meshed strainer to avoid foreigh particles entering into the pump.
Broken circuit in incoming leadsCheck all circuits and remedy fault.
Priming is not sufficientFill water completely and ensure priming plug is tightened well.
Too many bends & elbows in suction & delivery pipe lineReduce bends & elbows as much as possible.
Suction Lift too highInstall the pump closer to the water level. Suction lift to be within recommended depth.
Foot valve or inbuilt check value in regenerative monoset self priming pump is not fuctioning.Repair or replace it.
Wrong direction of rotationCorrect the direction of rotation to coincide with direction indicated by the arrow mark on the pump.
Total head higher than the specified oneReduce the total head or change to a suitable range pump.
Air being sucked in through the suction pipe lineCheck the pipe for leakage and correct it.
Leakage in air cockTighten the air cock. If necessary replace it.
Smaller size pipes usedChange the pipes to the recommended sizes
Mechanical seal leakingChange the mechanical seal
Foot valve or impeller or pipe blockedClean the pipe, impeller and foot valve
Low voltageCheck the supply wire capacity (size) and also check for any loose connections. Contact the power supplier to rectify low voltage.
Mechanical seal improperly fitted or damaged. Check valve / foot valve malfunctioning.Check seal, correct and replace if required
Bearing worn out / incorrectly fittedReplace bearing and use recommended quality grease
Vibration of pipes with supportSecurely hold pipe lines
Impeller blockedClean impeller
Shaft bendRectify or replace it
Check valve / foot valve malfunctioningRectity or replace
Excessive silt content or foreigh particles trapperd in seal faces.Replace the seal. Cover the foot valve or strainer with a closed mesh strainer
Dry runningChange the seal
Seal fitted improperlyCheck seal and refit
Bearing worn outReplace bearings
Kept idle for        long timeRotate the pump shaft with a screwdriver inserting it in the slotted portion of the shaft, which is provided at cooling fan side of the motor. If this is not enough to solve the problem, unscrew the bold and rinse/clean the pump thoroughly until the pump shaft rotates freely by hand.
Pump should be run for few minutes atleast once in three days.
 

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Vilankurichi,                     

Saravanampatti,                 

Coimbatore,                               

Tamil nadu.

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